Customer Testimonials
Very polite and supportive. Brett Patke is the best salesman Ive ever had
Erik was a great salesman and helped the process to purchase a vehicle easy! He was very polite, courteous, and friendly! Vermilion Chevy is the place to go!
Dace Alvarez helped me get a vehicle and he was very professional. I highly recommend going to him. He made the process very easy and stress free. I don’t speak English and he went above and beyond to help me out. Thank you Mr. Alvarez
My experience was great. I had to leave a vehicle for service and then I purchased Chevy equinox for second vehicle. Salesman was awesome. Got everything done within an hour and I drove off with new vehicle. Always like working with this group
Dace Alvarez was very helpful and knowledgeable. Very courteous. No pressure to buy.
Very professional 👏🏾 👌🏾
I got my car right in. Always very knowledgeable on car needs and problems. Service advisers are up to date and make the dealership run smoothly.
Sounds like most of the reviews were friends and a bunch of locals rooting for the in town business. But if you’re driving through the area and have a serious issue that you have to stop at a dealer…. DONT STOP HERE. They charge $2600 for parts and labor that didn’t fix the vehicle and they knew this because they said so themselves . BUT make you pay it anyway?????? Take the new parts back out and put old ones back in then. That’s the most rip off stunt I’ve ever heard of! That’s not customer service! ... Read More Google - Oct 7, 2026
when the front tires were replaced, the computer sensors were not reset. Also, please keep the old tires so i can retrieve them.
Great group to work with and offer competitive prices with friendly people.
Erik was friendly, knowledgeable and extremely helpful in telling me everything I needed to know about my purchase. I would highly recommend him for your next vehicle purchase!
I had a great experience working with Erik when purchasing my car. He was extremely helpful, professional, and patient throughout the entire process. Erik took the time to answer all my questions, and made sure I understood everything. He genuinely cared about helping me find the right vehicle and made the whole experience easy and enjoyable. I really appreciate his excellent customer service and would definitely recommend Erik to anyone looking for a car!
Had a great experience at Vermillion Chevrolet. I worked with Erik that made the buying process super easy. He sent me photos, a walk around video, the car fax and service work. I showed up on Saturday to pick it up and was in and out the door in 1 1/2 hours including my test drive. Highly recommend the Dealership and ask for Erik.
Eric at Vermilion GMC in Tilton was a huge help. I got exactly what I wanted and they were able to help me out. Tell me what I needed to know about the vehicle and everything. I am nothing but grateful it was a great experience and thank you.
Brett was fantastic and very helpful setting things up on the screen for us!
Devonte Graham saved my day by diagnosing and helping me with a bolt issue on the connector to my car battery. Best in class service!!
I have never written a review of a business before but feel compelled to write this one. We bought a new truck from this dealership a year ago, and it is still under warranty. We had a warning light appear that stated the brake pad monitor needed serviced. The service department employees told us that at 33,000 miles on the truck we already had wore down the front brake pad completely and the monitor was hitting the rotor. Also they said this was not covered under warranty, charged us over $150 to diagnose it, and that we needed to replace the front ... Read More Google - Sep 3, 2026
Great deal thanks
My wife had two separate sales associates call her today, she didn't call them. They associate made sarcastic remarks to my wife, so she replied to his remarks. We wanted to keep our business in Tilton, but I don't think that's gonna happen. I think maybe they should go through business ethics and customer service again. (Mr. Alverez) If you feel you need to buy from them, and for Brett. It wouldn't let me leave a zero star, and she didn't request a credit app. I have all of Mr. Alvarez messages, and his voice ... Read More Google - Aug 12, 2026
Courteous and respectful and answered my questions in terms that I could understand
Excellent customer service and very friendly and helpful. Can be Expensive. But excellent service.
Brett Patke is the best! He was genuinely a nice guy. He was knowledgeable ; patient with my questions; and did his very best to stick with my budget. He was very easy to talk to. I felt zero pressure to buy. Connie Taylor was super to work with on the paperwork! The entire sales crew was genuinely nice and helpful. I recommend doing business with Chevy in Tilton, and be sure and ask for Brett!
My experience at Vermilion Chevrolet was awesome from the beginning to end. Brett Patke was very friendly and helpful making this a stress free experience. Debby Dixon
It was good but price of truck went up alot
I started the interaction with the dealership online by submitting an inquiry online for a 2026 Silverado and a trade appraisal for my trade in. Hunter, my salesman, reached out to me promptly and confirmed availability and made an appointment with me to come to the dealership. Hunter was very professional, down to Earth, and easy to talk to. My buying experience overall was fantastic and I cannot say enough good things.
Everything and everyone was great. The female mechanic who greeted me at the door deserves a big shout out!! Her smile lit up the room. I was having a sad day and she totally helped, I was so glad I chose verm Chevrolet!!
Everything and everyone was great. The female mechanic who greeted me at the door deserves a big shout out!! Her smile lit up the room. I was having a sad day and she totally helped, I was so glad I chose verm Chevrolet!!
Service department is poor. Rude customer service reps who do not follow through with promised repair or service dates. They used to have older men who knew what they were doing. Most of the young men in the office now are not customer service oriented, however, there is one young man who is kind and helpful. I wish he had been my service clerk, alas, he was not.
Erik and Charles went above and beyond to help me
Brett made this the easiest buying experience!! Literally done within a matter of hours and I was barely in the dealership! I will definitely be back!
Love our 2026 equinox ty our sales man
Brett was awesome and helped make the process super easy. I will highly recommend and Hunter was awesome as well.
Got me in the truck i wanted in no time
Excellent customer service. I waited for my car to be serviced and it was completed in a timely manner
The service I received while purchasing my new vehicle was top notch!
Brett was very easy going & personable. This was a very easy process & it didn't feel like he was a typical salesman so we felt at ease!
My husband and I had an amazing buying experience with Eric. I talked about a vehicle the prior day over the phone. We showed up the next day and Eric was there through the whole process. It was his day off but he showed up and gave us the royal treatment from start to finish. The dealership was very clean too which tells me they care about their place and the customers comfort and first impression. Thank you Eric😊
I have thought long and hard about posting this review. I hope I might be saving some other older person from going thru this. I had gone to Rantoul at the hospital for tests. Stopped in Paxton for coffee, couldn't get back in my vehicle. Called and asked for Hunter, he wasn't in. Ended up talking to several people there with no help. Kept calling finally got Hunter. He said well isn't there a gas station or something, it's probably your battery in your fob. Haven't even had the vehicle a year. I said yes ... Read More Google - May 18, 2026
Erik was a pleasure to work with would definitely recommend
Always gets me in when needed. Today I didn’t have an appt. and they got my new battery replaced in a short wait time. Best around Danville.
I had an excellent experience at Chevrolet. My sales person Drew was outstanding very professional very courteous made everything simple. Explain everything in great detail details to where II had an excellent experience at Chevrolet. My sales person Drew was outstanding very professional very courteous made everything simple. Explain everything in great details to where I understood it and went above and beyond to make sure I was comfortable in the process couldn’t say nothing more than I had a very good experience and felt very comfortable throughout the whole process.
My daughter Oushea and I went to Vermilion Chevrolet dealership today. Brett Patke was such a Blessing to work with. Brett really listened to what we were asking for in regards to an automobile. He also made a dream become a reality for Oushea. The whole staff was very courteous and overall made this frightening journey a pleasant one. Thank you again for all you've done
Brett was an amazing salesman! Came right out when I arrived. Was laid back and upfront. Got the car serviced and in perfect condition before completing the sale!
Great service. Thanks!
My vehicle always comes back cleaner and in better shape after the Vermilion Chevrolet Service team has the car.
Fast, friendly, and quality
The service department is the best in the area
After buying a truck and having to bring it in several times because the dealership can’t get their stuff together. I will give them a 2 star. First time buying from them. Probably last. Plus the truck wasn’t very clean when we got it. They offered us to bring it back in for ANOTHER detailing but they had the truck enough times to make it right. Wasn’t going to waste another trip in for spending they could have done right the first time.
Bought my truck from here and actually had a good experience with Hunter.. Had a level kit put on and took in for alignment when I got to the dealership at 7pm to drop my truck off I had a low tire message 27 psi so I wrote a note to also check what it was..the next day I get off work at 4pm and head there..no update on the truck or the process stuff they email. When I get there first they can't even find my keys or know who I am.. finally they find them and ... Read More Google - Jun 20, 2025
Let me start by saying I have used them for regular oil changes and did $3500 dollars in fluid changes ect that was recommended at 100,000 mile mark. Had truck back 2 weeks and check engine light came on. We hooked up hand held to get code for engine light and and it read u1510 so I did some research and figured out what the code meant and had a friend who's truck did the same thing and he suggested it was the same on my truck. Made appointment with vermillion chevy dropped and dropped truck off and informed them the code ... Read More Google - Apr 3, 2025
Dropped off my car at 8 am my car still wasn't done at 4pm. Picked car up at 5pm still isn't completed. It's was entirely to long just for tires and rims to be put on.
We traded our Traverse. We have called multiple times to get our GAP insurance money back. They have blown us off so many times. It's been months. No refund, no phone call, no email. NOTHING! They will screw you any way they can.
Over priced in there service department, I could have had the exact same oil service performed at another local GM for over $40 cheaper.
It took an hour and 25 minutes for an oil change and tire rotation. I just think that’s an excessive amount of time to wait for my vehicle with a simple service like that. Maybe you’re just over-booking yourself but it shouldn’t take that long in my opinion.
Took my truck in for a rattle under the front end. The Tech just drove it around the block and charged me $161 to tell me there’s no rattle but when I drive away there’s a rattle under my truck. would not recommend anybody taking their vehicle to this place
I DO NOT RECOMMEND THIS DEALERSHIP!!!!!!
Lack of communication and transparency is what gives this dealership a 1star review. To be honest, they deserve much less.
We were looking at a 2023 Yukon. They ran our credit for 2 different vehicles which wasn't approved by my wife and I. Apparently they didn't take us seriously when we said we wanted our credit ran on the Yukon alone simply so that we could see rates and explore options. So now we have a double ding on our credit! Thanks Vermillion!
After this, not only were we still willing to proceed, but ... Read More Google - Feb 13, 2024
The managers at Vermillion do a great job at masking the issues with cars they sell. I worked with a kind car salesman who was very new to the business. Inevitably, he missed somethings when showing me the car, which he apologized for. When I brought them to Charles’ and Mike’s (managers) attention both of them only fixed 1 of the 3 issues that were convenient for them. Shame on me for not finding the issues before I signed the papers, but also it is a bit disconcerting to see the two managers live up to the car salesman stereotype. A ... Read More Google - Dec 18, 2023
Dang ol monster truck aint even for sale. If I could give 0 stars I would. Earnhardt would be turning in his grave if he saw this.
Last November, I purchased a 2018 Subaru Crosstrek from Vermillion Chevrolet. I am a young woman living several states over from my family and I visited Vermillion alone. Ten and a half months after I purchased the vehicle, condensation from the air conditioning in my car flooded the computer system, rendering the car completely unusable. Once the car was towed to a shop, mechanics discovered it had sustained so much internal rodent damage before I purchased it that it was totalled. Additionally, mechanics and insurance adjusters alike told me that there was so much rodent waste in the car's lining ... Read More Google - Oct 8, 2023
The main reason I brought my vehicle in was not repaired, seems there was a commuication breakdown between mechanic and sercice tech.
Bought a 2016 ram big horn after 30,000 miles after I was told that they had replaced the passenger side front cv axle which was not replaced I had to replace the driver and passenger bearings and both front axles and tie rod ends on both sides of the truck total grand price was 2,000.00 dollars for parts only. Laber and fees another 1,500.00 dollars. If you buy a vehicle from here take it somewhere else and have it checked out!!!!!!!!!!!!!! No it was not replaced my new axle cost 238.00 I still have the one that was in the truck.....
Bought my very fist brand new car. Experience was great until I recieved word from not the finance dept, not my salesman, but a member of the service department that my loan that was supposed to be paid off still owed a little over 80.00. They expect me to pay this! I WILL NOT be back to this dealership! This was their error, not mine!!
Update 2: sales manager Mike Peters reached out to me. He was nothing but respectful and apologized for the miscommunication. He is making sure that the dealership is making this right for the customer. My faith may be restored in Vermillion Chevrolet due solely to this kind gentleman. Thank you Mike!!
Update: Vermillion Chevrolet let me pay the remaining balance, and have yet to offer any assistance or even reach out to me. Great customer service!!
I purchased my first brand new vehicle, second from Vermillion Chevrolet. After the whole process I was notified, not by finance, not by my salesman, ... Read More Google - Jun 23, 2023
My car was serviced , the initial problem was never repaired. The service center replaced a part that didn’t fix my problem. Took my car back to the service center and they want me to pay for a repair that should have fixed the first time around. No accountability is being held for the unnecessary charges and repairs.
Don’t tell someone they will have a rental and come repair day you can’t provide one so I end up cancel the appointment after driving all the way there. This is even after cancel my appointment and moving it out a week. Guess I waited for nothing.
Dealers way too helpful if you get the drift. Not on the lot for two seconds before being pestered by a dealer. Didn't even make it out of my vehicle.
2 hours later for oil change and tire rotation and was told an hour. At hour n half guy walking to bathroom says almost done. 1 hour 50 minutes went and asked if I could go ahead n pay and was told oh I thought he came n got you.
Called about new truck, was told it wasn’t available. Same truck still online 2 weeks later so called again and told available. Drove the 98 miles from home to dealer. Was then told they only sell to small radius of locals. They acted like I was from completely across the other side of the country. Not what I would expect from a GMC dealership.
Great service when it came time to buy the car. Trash service when it came to needing a loaner car while mine sits in their shop
Dale was an outstanding salesman to work with. Down to earth guy. A nice change
rip off
Please look over your vehicle carefully before buying. I bought a 2020, didn’t notice the chrome molding had hail damage a lot of their vehicles has hail damage. I had to replace chrome on my own. sad story, yet true.
$130 an hour to say they can't find out what's wrong if it doesn't happen while they're driving it and wanted me to leave it there another hour for another $130.
Bought certified pre-owned Traverse less than eight months later undrivable engine went out customer service was good. Lost a good customer!!!
This place will try to screw you out of your hard earned $. Drove there today to test drive a vehicle and after we got back, they wanted to offer me 10000, for a 2016 camry SE with 35000 in excellent condition all because I have title in hand. They just want someone to finance so they can screw you with interest. Could of had a sale today but nope, someone else will get my check.
Very dispointung experience with this dealership . Contacted them send a nice email with my trade information being very straight forward since I'm 6 hours away from the dealership and nothing it seemed like just because I was out of state it I didn't matter . You would think they would want to sell a vehicle but guess not .I guess if your out of there neighborhood don't even bother and I think from my experience even if you are I would drive 6 hours to another dealership that cares about it's customers
Salesman was great and very helpful. Sales manager and general manager were horrible deceitful and very unprofessional.
I recently bought a used Honda Accord from Vermillion. I was looking for a very specific car/color/engine configuration with low miles, etc and Vermillion had it. The trick was that I am in New York – about 800 miles away.
I started the conversation about this used vehicle as well as the value of my trade via email/pictures/documentation. Kneeill at Vermillion was great and supplied any and all information that I requested. We put together a deal via email in such a way that I decided to take a chance. I actually drove out to the dealership, did ... Read More DealerRater - Mar 21, 2018
Customer service is absolutely HORRIBLE. From the Service manager up to the General Manger who did not even make an effort to listen to the customer concern, he only went by the words of the service manager. No attempt to know what truly transpired and the lack of acknowledgment of the poor service that was given. The way I was spoken to was unacceptable. I will not trust them to do anything to my car. It is very unfortunate that they are the only GM dealer locally. I took my car in for a repair and had the same issue ... Read More Google - Mar 14, 2018
good choice of vehicles but hard to deal with
I purchase this vehicle from the dealer on 01/21/17 and a couple months later when washing the car, not for the first time by any means, the paint and clear coat was flying off of the car with rust showing underneath the paint. The car fax was clean at the time of purchase, I reported this to the owner of the company right away Bob Nelson and the service manager looked the car the following day. The roof of the car had paint and clear coat gone with rust underneath, the front driver bumper had clear coat missing and a scuffs ... Read More DealerRater - Nov 7, 2017
in nov. of 2015 i purchased a 2015 impala for my wife with 20000 miles on it, still under factory warranty.my wife drove the car 6000 miles in 18 months. this last time i took the car in for service they said the next time i brought the car in it would need brake calipers because they were corroded and the injectors and fuel system needed to be cleaned because of all the dirt and gunk in it.all this at a cost of about four hundred dollars, not covered under the warranty. he said the dirty fuel system was caused from buying cheap ... Read More DealerRater - Jun 9, 2017
Jon Warga and his staff made the purchase of a new Chevy truck extremely pleasurable. For a smaller "off-the-beaten-path" dealership they were aggressive with pricing, trade-in allowance and financing. I fully expect to have great service/maitenance and look forward to making additional vehicle purchases in the future.
I was very pleased with the service I received at Vermilion Chevrolet as I usually am.I am a dedicated GM buyer and I wouldn't buy anything but GM. I've bought my last 4 vehicles from plus my husband has bought his last 3 vehicles from Vermilion Chevrolet. We've always been happy with our service. As far as I'm concerned we will continue to buy our vehicles from Vermilion Chevrolet.
